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At Paylix, we believe travel and bill payments should be effortless, fast, and secure. As your comprehensive travel services and payment platform, we combine technology with expert support to deliver seamless booking experiences and easy bill management all in one place.


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Travel Services

Q: How do I book a flight ticket on Paylix?

A: Simply search for your destination and dates on our flight booking section, choose your preferred flight, fill in passenger details, and complete payment securely. You will receive instant confirmation via email and SMS

Q: Can I book bus tickets through Paylix?

A: Yes, Paylix offers bus ticket booking with multiple operators across major routes. Select your journey details, pick a bus, and pay online with ease.

Q: How do I cancel or change my booking?

A: Cancellation and changes depend on the airline/hotel/bus operator policies. Please visit your booking details on Paylix or contact our support team for assistance.

Q: Do you provide travel visa services?

A: Yes, we offer visa assistance to help with application guidance and document processing for smooth international travel.

Account and Support

Q: Do I need to create an account to use Paylix?

A: Creating an account is optional for browsing but required for bookings to help you track and manage your transactions.

Q: What payment methods do you accept?

A: Paylix accepts major credit/debit cards, net banking, UPI, and mobile wallets, depending on your location and service.

Q: How can I contact customer support?

A: Our customer support is available 24/7 via chat, email at support@paylix.in, and phone. Visit the Contact Us page for details.

General

Q: Can I use Paylix on my mobile device?

A: Yes, our platform is fully mobile-responsive, and we offer a dedicated mobile app for Android and iOS for convenient on-the-go access.

Q: Is there a refund policy?

A: Refund policies vary depending on the service providers. Paylix processes refunds as per the terms of the airline, hotel, or biller.